Refund policy
Every world order garment is printed when you order it. Nothing sits in a warehouse, and nothing goes back to one. That shapes what we can and can't do here.
Size and colour exchanges — 14 days
If it doesn't fit, we'll swap it. Email admin@worldorderhq.com within 14 days of delivery with your order number and the size or colour you want instead. We'll confirm the exchange and send you the return address.
- Unworn, unwashed, tags attached, original packaging.
- Return postage is yours. We cover shipping on the replacement.
- One exchange per item.
- The replacement is made to order, so allow the standard 2–5 business day production window plus transit.
Faults, misprints, damage — replaced, no return needed
If a piece arrives defective, misprinted, or damaged in transit, email admin@worldorderhq.com within 7 days of delivery with your order number and photographs. We replace it at no cost and you keep the original. Nothing to ship back.
Wrong item shipped
Our error, our cost. Email within 7 days and we'll send the correct piece and cover return postage.
Cancellations
An order can be cancelled for a full refund any time before it enters production — usually within 24 hours of ordering. Once printing starts it can't be stopped.
What we can't take back
Anything outside the 14-day window; worn, washed, or altered pieces; stickers and accessories. Because each garment is made to order, a returned piece can't be resold — so we don't refund for change of mind. If something is wrong with the garment itself, that's ours to fix. See above.
Questions: admin@worldorderhq.com