Shipping policy
Every piece is made to order. Nothing sits in a warehouse. That makes us slower than you're used to — it's the trade.
1. Production
Your garment is printed after you order it. Production runs 2–5 business days before the parcel ships. Weekends and U.S. federal holidays don't count. Peak periods run longer.
Production time is separate from transit time. Add them together for a realistic arrival.
2. Transit
Shipping is calculated at checkout by method and destination.
- Standard, U.S. — 3–7 business days
- Expedited, U.S. — 2–4 business days
- International — 7–21 business days, varies by destination
Door to door, in the normal case: 5–12 business days domestic. Delivery windows are estimates, not guarantees.
3. Tracking
You'll get a confirmation email with tracking once the parcel leaves production. Allow up to 48 hours for the carrier to register the number.
4. Carriers
USPS, UPS, or FedEx, chosen by destination and method.
5. Where we ship
All 50 U.S. states, APO/FPO addresses, and U.S. territories. Expedited service isn't available everywhere.
We ship internationally to select countries. Duties, taxes, and import fees are the buyer's responsibility, and customs delays are outside our control.
6. Addresses
Check your address at checkout. We can't recover a parcel sent to an incorrect or incomplete address.
7. Lost, stolen, or damaged
Risk of loss passes on delivery to the carrier. If tracking shows delivered and the parcel isn't there, contact the carrier first — they hold the chain of custody.
If the garment itself arrives damaged, email admin@worldorderhq.com within 7 days with your order number and photographs. We replace faults at our cost. See Returns & Exchanges.
8. Production partner
Garments are printed and shipped by Apliiq, our production partner. Once an order enters production it runs on their schedule. If anything slips, we'll tell you.
9. Changes
We may update this policy. Changes are posted here.
Questions: admin@worldorderhq.com